Hex Workshop v6.x Frequently Asked Question

Hex Workshop added additional support for large files and Unicode characters which broke compatibility with Windows 98 by requiring operating systems symbols and resources only available in Windows 2000+.

Hex Workshop v4 continues to operate properly under Windows 98.

You can increase the maximum text string placed on the Windows Clipboard by adding the following registry key:

HKEY_CURRENT_USER\Software\BreakPoint\Hex Workshop <version>\Advanced\MaxClipboardHexText to DWORD FFFFFFFF (or something greater then FF/256).

1. Using RegEdit, navigate to "HKEY_CURRENT_USER\Software\BreakPoint\Hex Workshop <version>\Advanced" where <version> is "6.7" for Hex Workshop v6.7.x or "v5.1" for Hex Workshop v5.1.x


2. In the right-hand pane, right click and select "New\DWORD (32-bit) Value"


3. Name the property "MaxClipboardHexText"


4. Double-click on the new property, select, "Hexadecimal" as the base and enter FFFFFFFF as the Value Data (or something larger then FF/256)

This change will be applied on the next copy operation and does not require a restart of the application.

Hex Workshop’s Activation Wizard may be unable to contact the BreakPoint Software License Server due to a corporate proxy server or http content filtering.

To work around this, you can try:

1. Try manually setting the Activation Wizard's proxy settings by pressing the "Proxy Settings..." button during activation. More information on Product Activation is available in Hex Workshop’s online help.
2. Alternatively, manually download and install your license file. After downloading the license, use the Activation Wizard to import your license.

If problems persist, please email support@bpsoft.com.

If you are running an application with Administrative rights under Microsoft Vista, drag and drop from the Windows explorer is disabled by Vista. This is true for all applications -- not only applications from BreakPoint Software.

You can turn off UAC, run explorer as Administrator, or run the application as a (non-administrative privileges) to work around this issue.

Hex Workshop v6.0.0 failed to install operating system dependencies. This problem has been resolved in 6.0.1. Users may have seen one of the following messages:

Under Windows XP: This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem.

Under Window Vista: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail.

Please download Hex Workshop v6.0.1 or later if you experience this problem.